Product support

Help with the products I’m building.

Support documentation will expand as products are released. These starting points cover common questions and responsible ways to report issues.

iOS

Swoopix

  • Photo access permissions
  • Trash Review behavior
  • iCloud-only assets
  • Video compression
  • Restoring or reviewing queued items
Chrome Extension

Gmail Verification Code Extension

  • Gmail authorization
  • Permissions
  • Code detection
  • Signing out or revoking access
  • Reporting an incorrectly detected code

Common support

Useful details make issues easier to solve.

Privacy questions

Include the product name and the permission or data behavior you are asking about. Never send passwords, verification codes, or private message contents.

Bug reports

Share the product, device or browser version, what you expected, what happened, and safe steps that reproduce the issue.

Feature requests

Describe the problem you are trying to solve and why the current workflow gets in the way.

A public support contact method is being prepared.